24/7 Self Service Kiosk
Our Self Service Kiosk is available 24 hours a day, seven days a week. It is even available to serve you on the holidays. It is a simple, quick way to:
- • Rent a new unit
- • Make a payment
- • Purchase a lock
- • Contact a customer service agent
- • Update your address and contact information
There are many times when this service may be helpful for our customers. Some of the situations when it could be beneficial include:
- • When you are in a hurry
- • You want to make a payment before it is late
- • You want to purchase a new lock
- • You want a receipt for a cash, check or credit card payment
- • You have changed your address or contact information and need to update your records.
- • You need to rent another unit
- • You want to talk to someone and the on-site manager is not available.
Making a payment is quick and easy
You will need to know your gate code and your last name to make a payment through the kiosk system.To make a payment:
- • Press the Existing Customer button
- • Enter your Last Name, press the TAB key to move the cursor to the next field
and enter your Gate Code.
- • Press CONTINUE after you have entered your information
- • Press Make A Payment button
- • Select the unit you wish to make a payment for (you can also make a single payment for multiple units)
- • If you have a balance due, the amount owed will be displayed. You can also prepay for future months.
- • The kiosk will only accept Cash, Checks or Credit Cards
- • Insert payment
- • Retrieve your printed receipt